"A Revolutionary way to treat TFCC tears"
Warranty
The WristWidget has a 100% satisfaction guarantee warranty. If the WristWidget is not working for you or supplying relife, please let us know and we'll assist you promptly with a refund, return, or exchange. No questions asked.
What methods of payment do you accept?
You can pay for your order by using the following; PayPal, Visa, MasterCard, American Express or Discover.
How long will I have to wait to receive my order? USA ORDERS
We do our very very best to get your order out within 24hrs. Your order will be shipped First Class USPS, 2 day Priority, or Express. A confirmation will be sent to you with a tracking number when your order is shipped. For standard shipping please allow 3-5 days for delivery of your order.
How long will I have to wait to receive my order? INTERNATIONAL ORDERS
We do our very very best to get your order out within 24hrs. Your order will be shipped Express Only for if being shipped outside the USA. Reason is because this is the only way provide tracking on your order. Helping to alleviate the ongoing issue of lost packages in customs. A confirmation will be sent to you with a tracking number when your order is shipped. For standard shipping please allow 3-5 days for delivery of your order.
Is your site a safe and secure shopping site?
You can shop at www.wristwidget.com on line with confidence. We have partnered with Shopify's secure payment system. The company adheres to strict industry standards for payment processing, including:
What is your returns policy?
We stand by the performance and quality of the WristWidget 100%. If you are not totally satisfied with the results, please simply return your WristWidget of a full refund (not including shipping).
How do I return for a refund?
When we send out your order there is a packing slip included with your order number, you will also receive a copy of this in your email confirmation. Simply send all items you would like to return to the address below. Please include a copy of your order number as well as your information, including first and last name of the purchaser. For assistance please call us or email sales@wristwidget.com. 800.320.4805
Call or email us if you need a replacement. We aim to process returns within 3 working days of receiving your return.
If you are returning your WristWidget for a refund, we will issue the credit within 48hrs of receiving them at our offices.
For further information please call 800.32.4805 or e-mail sales@wristwidget.comIs the WristWidet One-Size-Fits-All?
For the most part,.. yes! There is 1% of the population that has an unusually small wrist. For this individuals we are created a "Mini" version. If you find the WristWidget will not stay in place, and is slipping over the Ulna bone because it's too big, PLEASE contact us right away and we will make sure you get a splint that fits.
800.320.4805 or e-mail sales@wristwidget.com
How do I wash my WristWidget?
The easiest and best way to wash your WristWidget is with a gentle soap or 1 part vinegar 2 parts water. Then air Dry!
Can I put my WristWidget in the washing machine?
We DO NOT recommend putting your WristWidget in the washing machine. But if you must, put the machine on delicate, cold water, and place the WristWidget in a delicate garment bag.
What are WrsitWidget made of?
Neoprene, a special cotton for the skin, and Velcro... That's it! Free of Latex and harsh adhesive chemicals.
Why do you want my email address?
Primarily so that we can contact you if there is a problem; we find that most people respond faster this way. Occasionally we will contact you to let you know our latest news or special offer, however if this really bugs you then we can take you off the database. The quickest way to do this is to unsubscribe from the last/next email you receive from us. Go to the bottom of the e-mail, click through where directed and if you choose to unsubscribe you will be taken off our email database. Otherwise e-mail us at sales@wristwidget.com and we will do it for you.
Please let us know if you do not want to receive out specials, newsletters, or offers. Spamming is not our cup of tea. Thank you!!
100% satisfaction guarantee. Our primary goal is to help as many people and heal as many wrists as possible. With TLC and personalized care for each case, we do our very best to keep up with all the email and questions. Wendy (the owner/ creator) is as caring as they come. If you need help with diagnosis she's an invaluable resource. Her email is info@wristwidget.com
How do I place a wholesale order?
If you are interested in selling the WristWidget online or in your retail space, please fill out our wholesale information form and we will be in touch with you ASAP. Wholesale Order Form >
Is there a Minimum Order Quantity for the WristWidget?
Yes, the MOQ for the WristWidget is 15 units.
Can I do net terms?
No, net terms are not available.